Albert Brons is a Business Line Manager within Topicus’ Healthcare division. He has been with Topicus since 2009. As Business Line Manager, he is responsible for product strategy, managing teams, and developing new business.
“My role feels like that of an entrepreneur within a safe environment,” says Albert. “Together with the entire business line, we work every day to make healthcare in the Netherlands a little better. I set the course, ensure the right people are in the right places, and build lasting customer relationships. We operate based on trust and with a great deal of autonomy. That’s what makes the work so incredibly enjoyable.”
Albert started at Topicus as an analyst, progressed to consultant, project manager, and eventually business line manager. “I wanted to work at a company with its own product, where I could truly make a difference. I found that here.”
That’s why Topicus
The culture stood out to Albert from the very beginning. “When I came in for my interview, I was the only one wearing a suit. Everyone else was in shorts. That student-like, entrepreneurial, ‘we’ll figure it out’ vibe appealed to me right away. Now we’re bigger, but that mindset has stayed the same.”
According to Albert, autonomy and entrepreneurship are at the heart of working at Topicus. “No one tells you exactly what to do. You see opportunities, take steps, build your proposition. You have the freedom to create. And you do that with colleagues who are just as passionate as you are.”
I’m proud of this
Albert is proud of the major projects and client relationships he has built. “We successfully completed a complex project with a major client, and that collaboration now feels almost like a partnership.” He also launched an initiative to put the customer experience front and center. “We’ve taken customer experience to the next level. From training for colleagues to creative ideas like the release note cake: we print release notes and deliver them on a cake to the client. Thinking big is encouraged here. We can be proud of what we’re building.”
Albert also spoke at TopiConf, the annual knowledge-sharing event, to inspire other business lines. “It was about autonomy and entrepreneurship. I believe that as a business line manager, you’re the captain of a large ship: sometimes you steer left, sometimes right, but always with a vision. That trust and that freedom make Topicus unique.”
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